1. Introduction
DOGBEARCAT LIMITED ("we," "our," or "us") is an independent digital marketing agency committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our third-party services. We are not affiliated with Google, Microsoft, or any other platform mentioned on our website.
Last Updated: July 13, 2025
2. Information We Collect
As an independent service provider, we collect information that you provide directly to us, including:
- Name and contact information (email, phone, address)
- Company information and business details
- Communication preferences
- Service usage information
- Campaign performance data (through our independent management)
- Website usage data through cookies and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our independent digital marketing services
- Communicate with you about our third-party services
- Send marketing communications (with your consent)
- Manage advertising campaigns on your behalf as an independent provider
- Analyze and improve our website and services
- Comply with legal obligations
- Protect against fraud and ensure security
4. Third-Party Platform Relationships
Important:
We operate as an independent third-party service provider. When we manage advertising campaigns on platforms like Google Ads or Microsoft Ads, we do so as your authorized representative, not as an official partner of these platforms. All data shared with these platforms is subject to their respective privacy policies and terms of service.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
- Provide personalized content
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As an independent provider, we maintain our own security protocols separate from any advertising platforms we may use on your behalf.
Our security measures include encryption, secure servers, access controls, and regular security audits.
7. Your Rights (GDPR Compliance)
Under GDPR and other applicable privacy laws, you have the right to:
- Access: Request access to your personal information
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your information
- Portability: Receive your data in a portable format
- Object: Object to processing of your information
- Withdraw Consent: Withdraw consent for our independent services
- Restrict Processing: Limit how we process your data
To exercise any of these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Typically, we retain:
- Contact information: 3 years after last contact
- Campaign data: 2 years after campaign completion
- Financial records: 7 years (legal requirement)
- Website analytics: 26 months
9. International Data Transfers
As an independent UK-based company, we primarily process data within the UK and EU. When data is transferred outside these regions for service delivery, we ensure appropriate safeguards are in place.
10. Results Disclaimer
No Guarantee of Results:
Our independent digital marketing services do not guarantee specific results or performance. Results may vary based on numerous factors including market conditions, competition, and platform algorithm changes. Past performance does not guarantee future results.
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Contact Us
If you have any questions about this Privacy Policy or our independent services, please contact us at:
DOGBEARCAT LIMITED
Email: [email protected]
Phone: +44 7911 123456
Address: 54 Old Edinburgh Road, Beedon RG20 1UY, United Kingdom
For data protection matters specifically, you can also contact our Data Protection Officer at: [email protected]
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our independent services or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.
14. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for marketing communications
- Contract: To fulfill our service agreements with you
- Legitimate Interest: For business operations and service improvement
- Legal Obligation: To comply with applicable laws and regulations